Privacy Policy

To provide a safe and functional service, we process the following types of information:

• Identity and Contact: Name, email address, and date of birth (to verify 18+ status).
• Technical and Device: IP address, browser type, operating system, and hardware identifiers.
• Usage and Activity: Records of how you interact with our platform and specific features.
• Transactional: Details regarding account activity where applicable.
• Support Communications: Logs of correspondence when you contact our help desk.

We process your information based on several grounds:

• Contractual necessity: To manage your account and provide the services requested.
• Legitimate interests: To ensure platform security and prevent fraudulent activity.
• Consent: Where you have opted-in to specific marketing or analytical features.
• Legal obligation: To comply with regulations regarding age verification and reporting.

Your information is primarily used to facilitate account registration, provide customer support, and maintain the technical integrity of the platform. We also use data to monitor for prohibited conduct and to enhance the security of our digital infrastructure.

We keep personal data only for as long as needed to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once data is no longer required, it is securely deleted or irreversibly anonymized.

We do not sell your personal data to third parties. We may share information with trusted technical service providers who assist us in operating our platform, such as hosting providers and security analysts. All providers are contractually obligated to protect your information.

While we primarily operate in Canada, some data processing may occur internationally. In such cases, we implement technical safeguards and standard contractual clauses to ensure a consistent level of protection equivalent to local standards.

We implement reasonable technical and organizational efforts to protect your data, including encryption, firewalls, and secure access protocols. While we strive for absolute security, no method of transmission over the internet can be guaranteed as 100% secure.

Under relevant regulations, you may have specific rights regarding your data:

• Right of access: Request a copy of the data we hold about you.
• Right to rectification: Request corrections to inaccurate information.
• Right to erasure: Request the deletion of your data under certain conditions.
• Right to object: Object to the processing of your data for specific purposes.

For any questions or requests regarding your personal information, please contact our data protection team: freshcasino_support@gmail.com.

We reserve the right to update this policy to reflect changes in our operations or legislation. Significant changes will be communicated via our website interface.